Our direct contacts with the manufacturers enable us to procure and deliver any material that the customer needs. To maintain quality of the parts sold from our counters we promote maximum OE products as well as other well known genuine brands. Hence in Indian market where 38% of the products sold are spurious, Focuz has earned a reputation among customers as a counter for OE and genuine products.
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Central Purchase office is located at Ernakulam, and the dedicated team is headed by G.M. Purchase. With an annual turnover of 85+ crores in spare parts business, Focuz Parts Mart gets direct supplies from almost all major component manufacturers in automobile industry. suppliers list includes MAHINDRA, FORD, TATA, MyTVS, ASHOK LEYLAND, BOSCH, GABRIEL, MENON, FEDERAL MUGAL, TALBROS, USHA, MAHLE, RANE and PETRONAS etc. Focuz Parts Mart has been the largest buyer of all reputed brands and commands a market share of more than 25% in Kerala State alone.
With an excellent communication network and computerization, the purchase office is equipped to supply any automobile component to any sales outlet within 24 hours of time as and when required. Close interaction of the purchase officers with the sales outlet plays a key role in business development by responding to the customer needs promptly.
A highly motivated marketing team operates in sales outlet as well as in Head Office. A 50 member strong marketing team is provided with motor bikes and cars to keep in constant touch with all potential Customers, Companies, Institutions, Government departments and Mechanics. We constantly upgrade our systems by using the feed back from our Marketing team. This enables us to ensure better customer service every time.
Customer Club Cards & privilege cards have been provided to all major customers. The privileged Club members get additional discounts on all purchases in addition to 6 months warranty on all parts (including electrical parts). Spot replacements given for defective parts without any question asked is unheard in spare parts trade. This proves our confidence in the quality of parts that we sell.
Apart from retailing we supply Spare Parts and Lubricants to more than 1000+ dealers in the State. A major attraction to all these dealers is that they get all the spare parts “under one roof” at the lowest possible price. This is a major attraction to dealers who believe that success of an automobile spare parts business is through “maximum sales with minimum inventory”. We support the retailers by providing dedicated Marketing Executives and Managers. This marketing team conducts activities, thus ensuring the secondary sales to each and every retailer. Our outlets supply dealers any quantity of spare parts they wish to have. We offer the lowest price, whether it is a bulk purchase or a single item purchase. Many dealers have benefited using this system and there are instances of dealers operating with less than 15 days inventory. For those dealers who find it difficult to purchase directly from our sales outlet, we have introduced the Mail Order System. They contact us by Email or WhatsApp the orders and we will supply the material at customer’s doorstep.
Focuz Parts Mart, Focuz Towers, Edappally, Ernakulam, Kerala 682024.